PRIVACY POLICY

1. INFORMATION WE COLLECT

A. Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• ZIP code
• Insurance or Medicaid -related information
• Information about care needs
• Any information submitted through contact or intake forms

Please do not submit highly sensitive medical information through general website forms unless instructed to do so.

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device type
• Time zone
• Referring and exit pages
• Date and time stamps
• Pages viewed
• Interaction data

We refer to this as “Usage Information.”

C. Cookies and Tracking Technologies

We use:

• Cookies
• Log files
• Web beacons
• Analytics tools (such as Google Analytics)

hese technologies help us:

• Understand how visitors use the Site
• Improve performance
• Enhance user experience
• Maintain security

You may disable cookies through your browser settings. Doing so may affect website functionality.

For information on how Google uses data, visit:
https://policies.google.com/privacy

You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

2. HOW WE USE INFORMATION

We use information collected through the Site to:

• Respond to inquiries
• Communicate about services
• Provide eligibility guidance
• Improve website functionality
• Maintain website security
• Comply with legal obligations
• Send informational or promotional communications (if permitted by law)

We do not sell personal information.

3. TEXT MESSAGE (SMS) COMMUNICATIONS

If you provide your mobile phone number and consent to receive text messages:

• We may send service-related communications, schedule updates, or operational messages.
• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out at any time by replying “STOP” or contacting us directly.

We do not share mobile phone numbers with third parties for marketing or promotional purposes.

Text messaging communications are subject to the Telephone Consumer Protection Act (TCPA) and applicable regulations.

4. SHARING OF INFORMATION

We may share information:

• With service providers who assist us in operating our website
• With vendors who provide analytics or IT support
• When required by law
• To protect our legal rights or prevent fraud

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission is completely secure. We encourage you to use discretion when submitting information online.

6. DATA RETENTION

We retain information only as long as necessary to:

• Respond to inquiries
• Provide services
• Meet legal obligations
• Resolve disputes

Retention periods may vary depending on the type of information.

7. DO NOT TRACK SIGNALS

Our Site does not currently respond to “Do Not Track” signals from web browsers.

8. CHILDREN’S PRIVACY

Our Site is not directed to children under 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

9. YOUR PRIVACY RIGHTS

Residents of Missouri, Georgia, Nebraska, Pennsylvania, south Dakota, Michigan, Idaho, Colorado and Ohio are primarily governed by federal privacy law.

You may request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information (subject to legal obligations)

To exercise these rights, contact us using the information below.

If you are a client receiving healthcare services, your health information rights are described in our separate Notice of Privacy Practices.

10. THIRD-PARTY LINKS

Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.

Updates will be reflected by the “Effective Date” above.

12. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Modani Care – Privacy Officer

254 Nininger Rd, Suite 401
Monroe, NY 10950

Phone: +1-800-333-4101

Email: info@modanicare.com

You may also file a complaint with the U.S. Department of Health and Human Services regarding HIPAA matters.